Question 1

Where is Arte House located, and is parking available?

Accepted Answer

We are located at 1/F, Trium Lab, 21 Luk Hop Street, San Po Kong, Kowloon, Hong Kong. Our building does not offer hourly parking. The nearest public hourly parking is at Newport Centre on Ng Fong Street (新寶中心，五芳街), approximately 2–3 minutes walk.

Question 2

How do I schedule a private bridal fitting appointment?

Accepted Answer

Arte House operates strictly by appointment to ensure undivided attention and privacy for every bride. You can reserve online via our appointments page or contact our WhatsApp concierge directly at +852 9849 4255.

Question 3

How long is each private fitting session, and how many gowns may I try on?

Accepted Answer

Each private fitting appointment is strictly 60 minutes (1 hour) of exclusive one-on-one salon time (not 1.5 hours). You may select and try on up to 3 curated gowns from our international designer collections, accompanied by dedicated styling advice and handcrafted veil/jewelry pairing from our resident stylist.

Question 4

What should I prepare or bring to my private bridal fitting?

Accepted Answer

We recommend wearing seamless nude underwear or bringing silicone cups / Nubra. Our salon is equipped with trial heels, couture veils, and handcrafted jewelry for styling.

Question 5

What bridal and couture services does Arte House provide?

Accepted Answer

We offer international designer wedding gown rentals, custom made-to-measure couture, evening wear, maternity styling, handcrafted veils and accessories, and fine-art photography by Jenny Tong.

Question 6

What is the standard wedding gown rental period, and are alterations included?

Accepted Answer

We offer a standard 3-day, 2-night gown rental period, with flexible extensions available for destination weddings or overseas shoots upon request. All gown rentals include one-on-one fitting adjustments by experienced in-house seamstresses. A final fitting is scheduled prior to gown collection to ensure an immaculate, tailored fit.

Question 7

Does Arte House offer made-to-order bespoke bridal gowns in addition to rentals?

Accepted Answer

Yes. Selected pieces from our international designers are available for brand-new, made-to-order purchase. Because each gown is individually crafted in overseas ateliers and shipped internationally, we recommend scheduling your appointment at least 9 months ahead of your wedding date to allow ample time for production and fine-tuning.